Own a Chevrolet Trax in the Phoenix area? EZ Swap LLC repairs and maintains the Chevrolet Trax for model years 2015 to 2022, 2024 to 2026. Our shop at 9050 N 9th St handles everything from routine service to diagnostics and major repairs.
To help Trax owners know what to watch for, we reviewed public records from the National Highway Traffic Safety Administration (NHTSA). For these model years NHTSA has 994 owner complaints on file for the Trax and 11 safety recall campaigns. The most-reported problem areas are engine (281), electrical system (260), power train (104).
Most-Reported Chevrolet Trax Problems
These problem areas come up most often in NHTSA owner complaints for the Trax (all model years combined). Complaint counts reflect reports filed, not the share of vehicles affected, so popular and older models naturally have more.
| Problem area (NHTSA component) | Complaints | Share | |
|---|---|---|---|
| Engine | 281 | 28% | |
| Electrical System | 260 | 26% | |
| Power Train | 104 | 10% | |
| Suspension | 89 | 8% | |
| Steering | 87 | 8% | |
| Service Brakes | 82 | 8% | |
| Air Bags | 70 | 7% | |
| Fuel/Propulsion System | 67 | 6% |
Engine
281 of the 994 complaints (28%) mention the engine and cooling system. Engine and cooling complaints are best caught early in Phoenix, where heat pushes cooling systems and engine oil to their limits. We diagnose warning lights and check coolant, hoses and oil condition. See our check engine light diagnostics and oil change & maintenance pages.
Electrical System
260 of the 994 complaints (26%) mention the electrical system. Electrical problems are made worse by desert heat, which ages batteries, cables and connectors. We test the battery, starter and charging system and trace faults to the actual part. See our battery replacement and starter & alternator repair pages.
Power Train
104 of the 994 complaints (10%) mention the powertrain. Powertrain complaints can range from rough shifting to loss of drive. We road test, scan for stored codes and inspect fluids before recommending any repair. See our auto repair page.
Chevrolet Trax Complaints by Model Year
The Trax model years with the most NHTSA complaints on file are 2024, 2019, 2016. Older model years have had more time to collect reports, so use this table as a guide for what to inspect, not as a verdict on any one vehicle.
| Model year | Complaints on file | |
|---|---|---|
| 2015 | 96 | |
| 2016 | 120 | |
| 2017 | 114 | |
| 2018 | 102 | |
| 2019 | 136 | |
| 2020 | 98 | |
| 2021 | 25 | |
| 2022 | 9 | |
| 2024 | 180 | |
| 2025 | 97 | |
| 2026 | 17 |
Most Common Chevrolet Trax Check Engine Codes
Owners often put the exact trouble code in their NHTSA complaint. These are the codes cited most often for the Trax. The most-cited is P0299 (turbocharger underboost), mentioned in 10 complaints. Counts reflect complaints that name a code, not every car on the road.
| Code | What it means | Complaints citing it |
|---|---|---|
| P0299 | Turbocharger underboost Boost leak, failing turbo or wastegate, or a boost sensor issue. | 10 |
| P0420 | Catalyst efficiency below threshold (bank 1) Often a worn catalytic converter, but failing oxygen sensors or exhaust leaks can set it too. Can cause an emissions test failure. | 4 |
| P0300 | Random or multiple cylinder misfire Worn spark plugs, failing ignition coils, fuel or vacuum problems. Do not ignore a flashing check engine light. | 4 |
| P0171 | System too lean (bank 1) Often a vacuum leak, dirty MAF sensor, weak fuel delivery or a failing oxygen sensor. | 2 |
| U0073 | Network code A scan and test is needed to confirm what this code means for your vehicle. | 2 |
| P0700 | Transmission control system malfunction The transmission computer stored its own code. A scan of the transmission module shows the real fault. | 2 |
A code is a clue, not a diagnosis. The same code can have several causes, so we test before replacing parts. See our check engine light diagnostics, and read whether it is safe to drive with the check engine light on.
Chevrolet Trax Safety Recalls
NHTSA lists 11 recall campaigns for the Trax in these model years, most often involving air bags, suspension, equipment. Recalls are repaired by the manufacturer at no charge to you, but each applies only to certain vehicles. Look up your VIN at nhtsa.gov/recalls.
- 2026 recall, Back Over Prevention (campaign 26V539000): General Motors, LLC is recalling certain 2024-2025 Buick Envista, 2024-2026 Buick Encore GX, Chevrolet Trailblazer, and 2025 Chevrolet Trax vehicles. The rearview camera screen may display a distorted or blank image.
- 2023 recall, Electrical System (campaign 23V744000): General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles.
- 2019 recall, Suspension (campaign 19V652000): General Motors LLC (GM) is recalling certain 2015-2018 Chevrolet Trax vehicles. A joint in one or both of the front lower control arms may have been improperly welded.
- 2019 recall, Suspension (campaign 19V312000): General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Trax vehicles. A joint in one or both of the front lower-control arms may have been improperly welded.
- 2018 recall, Air Bags (campaign 18V774000): General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles.
- 2017 recall, Air Bags (campaign 17V437000): General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016...
Serious Incident Reports
Of the NHTSA complaints on file for the Trax, 77 involved a crash, 26 involved a fire, 68 reported injuries. These numbers are drawn from self-reported complaints and are not verified findings. If your vehicle has an open recall, get it repaired promptly.
Keeping a Chevrolet Trax Reliable in Phoenix
Arizona heat is the hardest test a Chevrolet will face. Batteries, belts, hoses, tires and engine oil all wear faster here, and a Trax that spends its life in stop-and-go Valley traffic needs maintenance earlier than the owner's manual's normal schedule suggests.
Our recommendation for Trax owners: follow the severe-service schedule, test the battery before every summer, inspect brakes and tires twice a year, and have any warning light diagnosed instead of ignored. If you are shopping for a used Chevrolet Trax, a pre-purchase inspection shows what the paperwork does not.
Chevrolet Trax Services at EZ Swap LLC
Get the details on our Phoenix Chevrolet Trax repair service, or choose a service below.
Check Engine Light Diagnostics
Scan, test and pinpoint the real cause.
Details →Oil Change & Maintenance
Oil, filters, fluids, tires and scheduled service.
Details →Battery Replacement
Test, replace and protect against Phoenix heat.
Details →Starter & Alternator Repair
Charging and starting system repair.
Details →Auto Repair
All makes and models, from domestic trucks to imports.
Details →Chevrolet Trax FAQ
What are the most common problems with the Chevrolet Trax?
Based on NHTSA owner complaints, the most-reported problem areas for the Chevrolet Trax are engine (281), electrical system (260), power train (104). Complaint counts reflect reports filed, not the share of vehicles affected.
Which Trax model years have the most complaints?
The Trax model years with the most NHTSA complaints on file are 2024, 2019, 2016. Older years have had longer to collect reports, so inspect any specific vehicle before buying.
What are the most common check engine codes on the Chevrolet Trax?
In NHTSA owner complaints for the Chevrolet Trax, the codes cited most often are P0299 (turbocharger underboost), P0420 (catalyst efficiency below threshold (bank 1)), P0300 (random or multiple cylinder misfire). A code points to a system, and testing confirms the actual failed part.
Does the Chevrolet Trax have any safety recalls?
NHTSA lists 11 recall campaigns for the Chevrolet Trax across model years 2015 to 2022, 2024 to 2026. Each recall applies only to certain vehicles, so enter your VIN at nhtsa.gov/recalls to see if yours is affected.
Do you repair the Chevrolet Trax in Phoenix?
Yes. EZ Swap LLC repairs and maintains Chevrolet vehicles including the Trax, at 9050 N 9th St in Phoenix. Call or text (602) 246-9063 for an appointment.
Is a pre-purchase inspection worth it for a used Chevrolet Trax?
Yes. An inspection checks the engine, transmission, brakes, suspension, A/C and electrical system, and scans for stored codes, so you know the real condition before you buy.
How often should I service my Chevrolet Trax in Phoenix?
Follow the severe-service schedule in your owner's manual, since heat and stop-and-go driving count as severe use. Test the battery before summer and inspect brakes and tires regularly.
More Chevrolet Models We Service
Source: public complaint and recall records from the National Highway Traffic Safety Administration (nhtsa.gov). Counts reflect reports filed and do not predict the condition of any individual vehicle.