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Ford Repair • Phoenix, AZ

Ford Police Interceptor Utilit Repair in Phoenix, AZ

Common problems, safety recalls and expert service for the Ford Police Interceptor Utilit (2012 to 2017).

Own a Ford Police Interceptor Utilit in the Phoenix area? EZ Swap LLC repairs and maintains the Ford Police Interceptor Utilit for model years 2012 to 2017. Our shop at 9050 N 9th St handles everything from routine service to diagnostics and major repairs.

To help Police Interceptor Utilit owners know what to watch for, we reviewed public records from the National Highway Traffic Safety Administration (NHTSA). For these model years NHTSA has 32 owner complaints on file for the Police Interceptor Utilit and 3 safety recall campaigns. The most-reported problem areas are steering (7), engine (4), service brakes (3).

Most-Reported Ford Police Interceptor Utilit Problems

These problem areas come up most often in NHTSA owner complaints for the Police Interceptor Utilit (all model years combined). Complaint counts reflect reports filed, not the share of vehicles affected, so popular and older models naturally have more.

Problem area (NHTSA component)ComplaintsShare
Steering721%
Engine412%
Service Brakes39%
Power Train26%
Visibility/Wiper26%
Electrical System13%
Electronic Stability Control (esc)13%
Exterior Lighting13%

Steering

7 of the 32 complaints (21%) mention steering. Steering complaints deserve prompt attention. We inspect steering components and alignment so the car tracks straight and responds predictably. See our suspension & alignment page.

Engine

4 of the 32 complaints (12%) mention the engine and cooling system. Engine and cooling complaints are best caught early in Phoenix, where heat pushes cooling systems and engine oil to their limits. We diagnose warning lights and check coolant, hoses and oil condition. See our check engine light diagnostics and oil change & maintenance pages.

Service Brakes

3 of the 32 complaints (9%) mention brakes. Brake complaints turn up on nearly every vehicle, and Phoenix stop-and-go traffic wears brake parts quickly. We measure pads and rotors, check calipers and fluid, and replace only what is worn. See our brake repair page.

Ford Police Interceptor Utilit Complaints by Model Year

The Police Interceptor Utilit model years with the most NHTSA complaints on file are 2013, 2014, 2016. Older model years have had more time to collect reports, so use this table as a guide for what to inspect, not as a verdict on any one vehicle.

Model yearComplaints on file
20121
201312
201410
20151
20167
20171

Ford Police Interceptor Utilit Check Engine Codes

NHTSA owner complaints rarely cite specific trouble codes for the Police Interceptor Utilit, so we do not have a model-specific ranking to show. These are the check engine codes we see most often on vehicles in Phoenix heat, and any of them can show up on a Ford.

CodeWhat it means
P0420Catalyst efficiency below threshold (bank 1)
Often a worn catalytic converter, but failing oxygen sensors or exhaust leaks can set it too. Can cause an emissions test failure.
P0300Random or multiple cylinder misfire
Worn spark plugs, failing ignition coils, fuel or vacuum problems. Do not ignore a flashing check engine light.
P0171System too lean (bank 1)
Often a vacuum leak, dirty MAF sensor, weak fuel delivery or a failing oxygen sensor.
P0455EVAP system large leak
Missing or loose gas cap, or a disconnected or cracked vapor hose.
P0128Coolant temperature below thermostat regulating temperature
Usually a thermostat stuck open. Fix it to restore efficiency and cabin heat.
P0442EVAP system small leak
Loose or worn gas cap, cracked hose or purge or vent valve.
P0301Cylinder 1 misfire
Commonly a bad spark plug or ignition coil on that cylinder.
P0401EGR flow insufficient
Clogged EGR passages or a stuck EGR valve.

Got a check engine light on your Police Interceptor Utilit? A code is a clue, not a diagnosis, so we scan it and test the system before replacing anything. See our check engine light diagnostics.

Ford Police Interceptor Utilit Safety Recalls

NHTSA lists 3 recall campaigns for the Police Interceptor Utilit in these model years, most often involving fuel system, gasoline, steering. Recalls are repaired by the manufacturer at no charge to you, but each applies only to certain vehicles. Look up your VIN at nhtsa.gov/recalls.

  • 2017 recall, Steering (campaign 17V530000): Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
  • 2015 recall, Fuel System, Gasoline (campaign 15V812000): Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles.
  • 2013 recall, Fuel System, Gasoline (campaign 13V227000): Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles.

Serious Incident Reports

Of the NHTSA complaints on file for the Police Interceptor Utilit, 1 involved a crash, 3 reported injuries. These numbers are drawn from self-reported complaints and are not verified findings. If your vehicle has an open recall, get it repaired promptly.

Keeping a Ford Police Interceptor Utilit Reliable in Phoenix

Arizona heat is the hardest test a Ford will face. Batteries, belts, hoses, tires and engine oil all wear faster here, and a Police Interceptor Utilit that spends its life in stop-and-go Valley traffic needs maintenance earlier than the owner's manual's normal schedule suggests.

Our recommendation for Police Interceptor Utilit owners: follow the severe-service schedule, test the battery before every summer, inspect brakes and tires twice a year, and have any warning light diagnosed instead of ignored. If you are shopping for a used Ford Police Interceptor Utilit, a pre-purchase inspection shows what the paperwork does not.

Ford Police Interceptor Utilit FAQ

What are the most common problems with the Ford Police Interceptor Utilit?

Based on NHTSA owner complaints, the most-reported problem areas for the Ford Police Interceptor Utilit are steering (7), engine (4), service brakes (3). Complaint counts reflect reports filed, not the share of vehicles affected.

Which Police Interceptor Utilit model years have the most complaints?

The Police Interceptor Utilit model years with the most NHTSA complaints on file are 2013, 2014, 2016. Older years have had longer to collect reports, so inspect any specific vehicle before buying.

What check engine codes are common on the Ford Police Interceptor Utilit?

NHTSA complaints rarely cite specific codes for the Ford Police Interceptor Utilit. On Phoenix vehicles in general, we see P0420, P0300 misfires, P0171 lean conditions and EVAP leaks such as P0455 and P0442 most often. Bring yours in and we will scan and test it.

Does the Ford Police Interceptor Utilit have any safety recalls?

NHTSA lists 3 recall campaigns for the Ford Police Interceptor Utilit across model years 2012 to 2017. Each recall applies only to certain vehicles, so enter your VIN at nhtsa.gov/recalls to see if yours is affected.

Do you repair the Ford Police Interceptor Utilit in Phoenix?

Yes. EZ Swap LLC repairs and maintains Ford vehicles including the Police Interceptor Utilit, at 9050 N 9th St in Phoenix. Call or text (602) 246-9063 for an appointment.

Is a pre-purchase inspection worth it for a used Ford Police Interceptor Utilit?

Yes. An inspection checks the engine, transmission, brakes, suspension, A/C and electrical system, and scans for stored codes, so you know the real condition before you buy.

How often should I service my Ford Police Interceptor Utilit in Phoenix?

Follow the severe-service schedule in your owner's manual, since heat and stop-and-go driving count as severe use. Test the battery before summer and inspect brakes and tires regularly.

More Ford Models We Service

Source: public complaint and recall records from the National Highway Traffic Safety Administration (nhtsa.gov). Counts reflect reports filed and do not predict the condition of any individual vehicle.

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