EZ Swap LLC services the Infiniti Q60 in Phoenix, AZ, covering model years 2014 to 2015, 2017 to 2022. If your Q60 has a warning light, a strange noise or a safety recall question, our mechanics can diagnose it and give you a clear quote first.
To help Q60 owners know what to watch for, we reviewed public records from the National Highway Traffic Safety Administration (NHTSA). For these model years NHTSA has 83 owner complaints on file for the Q60 and 5 safety recall campaigns. The most-reported problem areas are air bags (21), engine (20), power train (10).
Most-Reported Infiniti Q60 Problems
These problem areas come up most often in NHTSA owner complaints for the Q60 (all model years combined). Complaint counts reflect reports filed, not the share of vehicles affected, so popular and older models naturally have more.
| Problem area (NHTSA component) | Complaints | Share | |
|---|---|---|---|
| Air Bags | 21 | 25% | |
| Engine | 20 | 24% | |
| Power Train | 10 | 12% | |
| Steering | 10 | 12% | |
| Electrical System | 8 | 9% | |
| Fuel/Propulsion System | 5 | 6% | |
| Seats | 3 | 3% | |
| Service Brakes | 3 | 3% |
Air Bags
21 of the 83 complaints (25%) mention airbags and seat belts. Airbag and restraint issues are often tied to open safety recalls, which are repaired by the manufacturer at no cost to you. Check your VIN on NHTSA's recall lookup first, and we can help with related warning lights and diagnostics. See our auto repair page.
Engine
20 of the 83 complaints (24%) mention the engine and cooling system. Engine and cooling complaints are best caught early in Phoenix, where heat pushes cooling systems and engine oil to their limits. We diagnose warning lights and check coolant, hoses and oil condition. See our check engine light diagnostics and oil change & maintenance pages.
Power Train
10 of the 83 complaints (12%) mention the powertrain. Powertrain complaints can range from rough shifting to loss of drive. We road test, scan for stored codes and inspect fluids before recommending any repair. See our auto repair page.
Infiniti Q60 Complaints by Model Year
The Q60 model years with the most NHTSA complaints on file are 2017, 2018, 2014. Older model years have had more time to collect reports, so use this table as a guide for what to inspect, not as a verdict on any one vehicle.
| Model year | Complaints on file | |
|---|---|---|
| 2014 | 13 | |
| 2015 | 2 | |
| 2017 | 34 | |
| 2018 | 25 | |
| 2019 | 4 | |
| 2020 | 2 | |
| 2021 | 3 |
Infiniti Q60 Check Engine Codes
NHTSA owner complaints rarely cite specific trouble codes for the Q60, so we do not have a model-specific ranking to show. These are the check engine codes we see most often on vehicles in Phoenix heat, and any of them can show up on a Infiniti.
| Code | What it means |
|---|---|
| P0420 | Catalyst efficiency below threshold (bank 1) Often a worn catalytic converter, but failing oxygen sensors or exhaust leaks can set it too. Can cause an emissions test failure. |
| P0300 | Random or multiple cylinder misfire Worn spark plugs, failing ignition coils, fuel or vacuum problems. Do not ignore a flashing check engine light. |
| P0171 | System too lean (bank 1) Often a vacuum leak, dirty MAF sensor, weak fuel delivery or a failing oxygen sensor. |
| P0455 | EVAP system large leak Missing or loose gas cap, or a disconnected or cracked vapor hose. |
| P0128 | Coolant temperature below thermostat regulating temperature Usually a thermostat stuck open. Fix it to restore efficiency and cabin heat. |
| P0442 | EVAP system small leak Loose or worn gas cap, cracked hose or purge or vent valve. |
| P0301 | Cylinder 1 misfire Commonly a bad spark plug or ignition coil on that cylinder. |
| P0401 | EGR flow insufficient Clogged EGR passages or a stuck EGR valve. |
Got a check engine light on your Q60? A code is a clue, not a diagnosis, so we scan it and test the system before replacing anything. See our check engine light diagnostics.
Infiniti Q60 Safety Recalls
NHTSA lists 5 recall campaigns for the Q60 in these model years, most often involving back over prevention, fuel system, gasoline, seat belts. Recalls are repaired by the manufacturer at no charge to you, but each applies only to certain vehicles. Look up your VIN at nhtsa.gov/recalls.
- 2021 recall, Back Over Prevention (campaign 21V599000): Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying.
- 2021 recall, Engine And Engine Cooling (campaign 21V234000): Nissan North America, Inc. (INFINITI) is recalling certain 2021 INFINITI Q50 and Q60 vehicles. After detecting rapid acceleration, the Engine Control Module (ECM) may incorrectly reduce engine power and reduce fuel supply to the engine.
- 2020 recall, Seat Belts (campaign 20V145000): Nissan North America, Inc. (Nissan) is recalling certain 2020 Infiniti Q60 vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
- 2019 recall, Back Over Prevention (campaign 19V654000): Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles,...
- 2017 recall, Fuel System, Gasoline (campaign 17V476000): Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine.
Serious Incident Reports
Of the NHTSA complaints on file for the Q60, 4 involved a crash, 5 reported injuries. These numbers are drawn from self-reported complaints and are not verified findings. If your vehicle has an open recall, get it repaired promptly.
Keeping a Infiniti Q60 Reliable in Phoenix
Arizona heat is the hardest test a Infiniti will face. Batteries, belts, hoses, tires and engine oil all wear faster here, and a Q60 that spends its life in stop-and-go Valley traffic needs maintenance earlier than the owner's manual's normal schedule suggests.
Our recommendation for Q60 owners: follow the severe-service schedule, test the battery before every summer, inspect brakes and tires twice a year, and have any warning light diagnosed instead of ignored. If you are shopping for a used Infiniti Q60, a pre-purchase inspection shows what the paperwork does not.
Infiniti Q60 Services at EZ Swap LLC
Get the details on our Phoenix Infiniti Q60 repair service, or choose a service below.
Infiniti Q60 FAQ
What are the most common problems with the Infiniti Q60?
Based on NHTSA owner complaints, the most-reported problem areas for the Infiniti Q60 are air bags (21), engine (20), power train (10). Complaint counts reflect reports filed, not the share of vehicles affected.
Which Q60 model years have the most complaints?
The Q60 model years with the most NHTSA complaints on file are 2017, 2018, 2014. Older years have had longer to collect reports, so inspect any specific vehicle before buying.
What check engine codes are common on the Infiniti Q60?
NHTSA complaints rarely cite specific codes for the Infiniti Q60. On Phoenix vehicles in general, we see P0420, P0300 misfires, P0171 lean conditions and EVAP leaks such as P0455 and P0442 most often. Bring yours in and we will scan and test it.
Does the Infiniti Q60 have any safety recalls?
NHTSA lists 5 recall campaigns for the Infiniti Q60 across model years 2014 to 2015, 2017 to 2022. Each recall applies only to certain vehicles, so enter your VIN at nhtsa.gov/recalls to see if yours is affected.
Do you repair the Infiniti Q60 in Phoenix?
Yes. EZ Swap LLC repairs and maintains Infiniti vehicles including the Q60, at 9050 N 9th St in Phoenix. Call or text (602) 246-9063 for an appointment.
Is a pre-purchase inspection worth it for a used Infiniti Q60?
Yes. An inspection checks the engine, transmission, brakes, suspension, A/C and electrical system, and scans for stored codes, so you know the real condition before you buy.
How often should I service my Infiniti Q60 in Phoenix?
Follow the severe-service schedule in your owner's manual, since heat and stop-and-go driving count as severe use. Test the battery before summer and inspect brakes and tires regularly.
More Infiniti Models We Service
Source: public complaint and recall records from the National Highway Traffic Safety Administration (nhtsa.gov). Counts reflect reports filed and do not predict the condition of any individual vehicle.