EZ Swap LLC services the Infiniti QX60 in Phoenix, AZ, covering model years 2014 to 2020, 2022 to 2027. If your QX60 has a warning light, a strange noise or a safety recall question, our mechanics can diagnose it and give you a clear quote first.
To help QX60 owners know what to watch for, we reviewed public records from the National Highway Traffic Safety Administration (NHTSA). For these model years NHTSA has 624 owner complaints on file for the QX60 and 19 safety recall campaigns. The most-reported problem areas are power train (196), engine (110), electrical system (92).
Most-Reported Infiniti QX60 Problems
These problem areas come up most often in NHTSA owner complaints for the QX60 (all model years combined). Complaint counts reflect reports filed, not the share of vehicles affected, so popular and older models naturally have more.
| Problem area (NHTSA component) | Complaints | Share | |
|---|---|---|---|
| Power Train | 196 | 31% | |
| Engine | 110 | 17% | |
| Electrical System | 92 | 14% | |
| Air Bags | 60 | 9% | |
| Vehicle Speed Control | 49 | 7% | |
| Service Brakes | 48 | 7% | |
| Structure | 28 | 4% | |
| Fuel/Propulsion System | 28 | 4% |
Power Train
196 of the 624 complaints (31%) mention the powertrain. Powertrain complaints can range from rough shifting to loss of drive. We road test, scan for stored codes and inspect fluids before recommending any repair. See our auto repair page.
Engine
110 of the 624 complaints (17%) mention the engine and cooling system. Engine and cooling complaints are best caught early in Phoenix, where heat pushes cooling systems and engine oil to their limits. We diagnose warning lights and check coolant, hoses and oil condition. See our check engine light diagnostics and oil change & maintenance pages.
Electrical System
92 of the 624 complaints (14%) mention the electrical system. Electrical problems are made worse by desert heat, which ages batteries, cables and connectors. We test the battery, starter and charging system and trace faults to the actual part. See our battery replacement and starter & alternator repair pages.
Infiniti QX60 Complaints by Model Year
The QX60 model years with the most NHTSA complaints on file are 2014, 2015, 2017. Older model years have had more time to collect reports, so use this table as a guide for what to inspect, not as a verdict on any one vehicle.
| Model year | Complaints on file | |
|---|---|---|
| 2014 | 230 | |
| 2015 | 95 | |
| 2016 | 29 | |
| 2017 | 68 | |
| 2018 | 38 | |
| 2019 | 39 | |
| 2020 | 24 | |
| 2022 | 23 | |
| 2023 | 28 | |
| 2024 | 20 | |
| 2025 | 20 | |
| 2026 | 10 |
Most Common Infiniti QX60 Check Engine Codes
Owners often put the exact trouble code in their NHTSA complaint. These are the codes cited most often for the QX60. The most-cited is P0776 (powertrain code), mentioned in 3 complaints. Counts reflect complaints that name a code, not every car on the road.
| Code | What it means | Complaints citing it |
|---|---|---|
| P0776 | Powertrain code A scan and test is needed to confirm what this code means for your vehicle. | 3 |
| P17F1 | Manufacturer-specific powertrain code The meaning of this code varies by make and model, so it needs to be looked up for your vehicle and tested. | 2 |
| P0017 | Crankshaft and camshaft position correlation (bank 1 sensor B) Similar to P0016: timing chain, sensor or timing component trouble. | 2 |
A code is a clue, not a diagnosis. The same code can have several causes, so we test before replacing parts. See our check engine light diagnostics, and read whether it is safe to drive with the check engine light on.
Infiniti QX60 Safety Recalls
NHTSA lists 19 recall campaigns for the QX60 in these model years, most often involving service brakes, hydraulic, air bags, seats. Recalls are repaired by the manufacturer at no charge to you, but each applies only to certain vehicles. Look up your VIN at nhtsa.gov/recalls.
- 2025 recall, Service Brakes, Hydraulic (campaign 25V173000): Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, Pathfinder, and INFINITI QX60 vehicles. One or both front brake caliper assemblies may have reduced strength and could break.
- 2024 recall, Air Bags (campaign 24V154000): Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles.
- 2024 recall, Seat Belts (campaign 24V176000): Nissan North America, Inc. (Nissan) is recalling certain 2024 Pathfinder and Infiniti QX60 vehicles. The lap belt pretensioner in the left-side front seat belt assembly may be improperly secured, due to a missing rivet.
- 2023 recall, Exterior Lighting (campaign 23V814000): Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.
- 2023 recall, Seats (campaign 23V108000): Nissan North America, Inc. (Nissan) is recalling certain 2023 Infiniti QX60 vehicles. The second-row adjustable seat may extend past the intended rear stopper point and may be difficult to move, become stuck, or fail to lock in the correct...
- 2023 recall, Seats (campaign 23V268000): Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles.
Serious Incident Reports
Of the NHTSA complaints on file for the QX60, 22 involved a crash, 5 involved a fire, 36 reported injuries. These numbers are drawn from self-reported complaints and are not verified findings. If your vehicle has an open recall, get it repaired promptly.
Keeping a Infiniti QX60 Reliable in Phoenix
Arizona heat is the hardest test a Infiniti will face. Batteries, belts, hoses, tires and engine oil all wear faster here, and a QX60 that spends its life in stop-and-go Valley traffic needs maintenance earlier than the owner's manual's normal schedule suggests.
Our recommendation for QX60 owners: follow the severe-service schedule, test the battery before every summer, inspect brakes and tires twice a year, and have any warning light diagnosed instead of ignored. If you are shopping for a used Infiniti QX60, a pre-purchase inspection shows what the paperwork does not.
Infiniti QX60 Services at EZ Swap LLC
Get the details on our Phoenix Infiniti QX60 repair service, or choose a service below.
Auto Repair
All makes and models, from domestic trucks to imports.
Details →Check Engine Light Diagnostics
Scan, test and pinpoint the real cause.
Details →Oil Change & Maintenance
Oil, filters, fluids, tires and scheduled service.
Details →Battery Replacement
Test, replace and protect against Phoenix heat.
Details →Starter & Alternator Repair
Charging and starting system repair.
Details →Infiniti QX60 FAQ
What are the most common problems with the Infiniti QX60?
Based on NHTSA owner complaints, the most-reported problem areas for the Infiniti QX60 are power train (196), engine (110), electrical system (92). Complaint counts reflect reports filed, not the share of vehicles affected.
Which QX60 model years have the most complaints?
The QX60 model years with the most NHTSA complaints on file are 2014, 2015, 2017. Older years have had longer to collect reports, so inspect any specific vehicle before buying.
What are the most common check engine codes on the Infiniti QX60?
In NHTSA owner complaints for the Infiniti QX60, the codes cited most often are P0776 (powertrain code), P17F1 (manufacturer-specific powertrain code), P0017 (crankshaft and camshaft position correlation (bank 1 sensor b)). A code points to a system, and testing confirms the actual failed part.
Does the Infiniti QX60 have any safety recalls?
NHTSA lists 19 recall campaigns for the Infiniti QX60 across model years 2014 to 2020, 2022 to 2027. Each recall applies only to certain vehicles, so enter your VIN at nhtsa.gov/recalls to see if yours is affected.
Do you repair the Infiniti QX60 in Phoenix?
Yes. EZ Swap LLC repairs and maintains Infiniti vehicles including the QX60, at 9050 N 9th St in Phoenix. Call or text (602) 246-9063 for an appointment.
Is a pre-purchase inspection worth it for a used Infiniti QX60?
Yes. An inspection checks the engine, transmission, brakes, suspension, A/C and electrical system, and scans for stored codes, so you know the real condition before you buy.
How often should I service my Infiniti QX60 in Phoenix?
Follow the severe-service schedule in your owner's manual, since heat and stop-and-go driving count as severe use. Test the battery before summer and inspect brakes and tires regularly.
More Infiniti Models We Service
Source: public complaint and recall records from the National Highway Traffic Safety Administration (nhtsa.gov). Counts reflect reports filed and do not predict the condition of any individual vehicle.