EZ Swap LLC services the Nissan Murano Cross in Phoenix, AZ, covering model years 2012 to 2013. If your Murano Cross has a warning light, a strange noise or a safety recall question, our mechanics can diagnose it and give you a clear quote first.
To help Murano Cross owners know what to watch for, we reviewed public records from the National Highway Traffic Safety Administration (NHTSA). For these model years NHTSA has 200 owner complaints on file for the Murano Cross and 0 safety recall campaigns. The most-reported problem areas are power train (43), air bags (29), electrical system (22).
Most-Reported Nissan Murano Cross Problems
These problem areas come up most often in NHTSA owner complaints for the Murano Cross (all model years combined). Complaint counts reflect reports filed, not the share of vehicles affected, so popular and older models naturally have more.
| Problem area (NHTSA component) | Complaints | Share | |
|---|---|---|---|
| Power Train | 43 | 21% | |
| Air Bags | 29 | 14% | |
| Electrical System | 22 | 11% | |
| Visibility/Wiper | 20 | 10% | |
| Engine | 18 | 9% | |
| Steering | 16 | 8% | |
| Service Brakes | 14 | 7% | |
| Visibility | 13 | 6% |
Power Train
43 of the 200 complaints (21%) mention the powertrain. Powertrain complaints can range from rough shifting to loss of drive. We road test, scan for stored codes and inspect fluids before recommending any repair. See our auto repair page.
Air Bags
29 of the 200 complaints (14%) mention airbags and seat belts. Airbag and restraint issues are often tied to open safety recalls, which are repaired by the manufacturer at no cost to you. Check your VIN on NHTSA's recall lookup first, and we can help with related warning lights and diagnostics. See our auto repair page.
Electrical System
22 of the 200 complaints (11%) mention the electrical system. Electrical problems are made worse by desert heat, which ages batteries, cables and connectors. We test the battery, starter and charging system and trace faults to the actual part. See our battery replacement and starter & alternator repair pages.
Nissan Murano Cross Complaints by Model Year
The Murano Cross model years with the most NHTSA complaints on file are 2012, 2013. Older model years have had more time to collect reports, so use this table as a guide for what to inspect, not as a verdict on any one vehicle.
| Model year | Complaints on file | |
|---|---|---|
| 2012 | 130 | |
| 2013 | 70 |
Most Common Nissan Murano Cross Check Engine Codes
Owners often put the exact trouble code in their NHTSA complaint. These are the codes cited most often for the Murano Cross. The most-cited is B1018 (manufacturer-specific body code), mentioned in 6 complaints. Counts reflect complaints that name a code, not every car on the road.
| Code | What it means | Complaints citing it |
|---|---|---|
| B1018 | Manufacturer-specific body code The meaning of this code varies by make and model, so it needs to be looked up for your vehicle and tested. | 6 |
| P1778 | Manufacturer-specific powertrain code The meaning of this code varies by make and model, so it needs to be looked up for your vehicle and tested. | 3 |
A code is a clue, not a diagnosis. The same code can have several causes, so we test before replacing parts. See our check engine light diagnostics, and read whether it is safe to drive with the check engine light on.
Serious Incident Reports
Of the NHTSA complaints on file for the Murano Cross, 5 involved a crash, 2 involved a fire, 5 reported injuries. These numbers are drawn from self-reported complaints and are not verified findings. If your vehicle has an open recall, get it repaired promptly.
Keeping a Nissan Murano Cross Reliable in Phoenix
Arizona heat is the hardest test a Nissan will face. Batteries, belts, hoses, tires and engine oil all wear faster here, and a Murano Cross that spends its life in stop-and-go Valley traffic needs maintenance earlier than the owner's manual's normal schedule suggests.
Our recommendation for Murano Cross owners: follow the severe-service schedule, test the battery before every summer, inspect brakes and tires twice a year, and have any warning light diagnosed instead of ignored. If you are shopping for a used Nissan Murano Cross, a pre-purchase inspection shows what the paperwork does not.
Nissan Murano Cross Services at EZ Swap LLC
Get the details on our Phoenix Nissan Murano Cross repair service, or choose a service below.
Auto Repair
All makes and models, from domestic trucks to imports.
Details →Battery Replacement
Test, replace and protect against Phoenix heat.
Details →Starter & Alternator Repair
Charging and starting system repair.
Details →Oil Change & Maintenance
Oil, filters, fluids, tires and scheduled service.
Details →Car A/C Repair
Phoenix heat demands cold air.
Details →Nissan Murano Cross FAQ
What are the most common problems with the Nissan Murano Cross?
Based on NHTSA owner complaints, the most-reported problem areas for the Nissan Murano Cross are power train (43), air bags (29), electrical system (22). Complaint counts reflect reports filed, not the share of vehicles affected.
Which Murano Cross model years have the most complaints?
The Murano Cross model years with the most NHTSA complaints on file are 2012, 2013. Older years have had longer to collect reports, so inspect any specific vehicle before buying.
What are the most common check engine codes on the Nissan Murano Cross?
In NHTSA owner complaints for the Nissan Murano Cross, the codes cited most often are B1018 (manufacturer-specific body code), P1778 (manufacturer-specific powertrain code). A code points to a system, and testing confirms the actual failed part.
Does the Nissan Murano Cross have any safety recalls?
NHTSA lists 0 recall campaigns for the Nissan Murano Cross across model years 2012 to 2013. Each recall applies only to certain vehicles, so enter your VIN at nhtsa.gov/recalls to see if yours is affected.
Do you repair the Nissan Murano Cross in Phoenix?
Yes. EZ Swap LLC repairs and maintains Nissan vehicles including the Murano Cross, at 9050 N 9th St in Phoenix. Call or text (602) 246-9063 for an appointment.
Is a pre-purchase inspection worth it for a used Nissan Murano Cross?
Yes. An inspection checks the engine, transmission, brakes, suspension, A/C and electrical system, and scans for stored codes, so you know the real condition before you buy.
How often should I service my Nissan Murano Cross in Phoenix?
Follow the severe-service schedule in your owner's manual, since heat and stop-and-go driving count as severe use. Test the battery before summer and inspect brakes and tires regularly.
More Nissan Models We Service
Source: public complaint and recall records from the National Highway Traffic Safety Administration (nhtsa.gov). Counts reflect reports filed and do not predict the condition of any individual vehicle.