EZ Swap LLC services the Ram 1500 Crew in Phoenix, AZ, covering model years 2011 to 2013. If your 1500 Crew has a warning light, a strange noise or a safety recall question, our mechanics can diagnose it and give you a clear quote first.
To help 1500 Crew owners know what to watch for, we reviewed public records from the National Highway Traffic Safety Administration (NHTSA). For these model years NHTSA has 2,668 owner complaints on file for the 1500 Crew and 0 safety recall campaigns. The most-reported problem areas are steering (734), electrical system (616), engine (437).
Most-Reported Ram 1500 Crew Problems
These problem areas come up most often in NHTSA owner complaints for the 1500 Crew (all model years combined). Complaint counts reflect reports filed, not the share of vehicles affected, so popular and older models naturally have more.
| Problem area (NHTSA component) | Complaints | Share | |
|---|---|---|---|
| Steering | 734 | 27% | |
| Electrical System | 616 | 23% | |
| Engine | 437 | 16% | |
| Power Train | 354 | 13% | |
| Fuel/Propulsion System | 255 | 9% | |
| Air Bags | 187 | 7% | |
| Service Brakes | 139 | 5% | |
| Exterior Lighting | 106 | 3% |
Steering
734 of the 2,668 complaints (27%) mention steering. Steering complaints deserve prompt attention. We inspect steering components and alignment so the car tracks straight and responds predictably. See our suspension & alignment page.
Electrical System
616 of the 2,668 complaints (23%) mention the electrical system. Electrical problems are made worse by desert heat, which ages batteries, cables and connectors. We test the battery, starter and charging system and trace faults to the actual part. See our battery replacement and starter & alternator repair pages.
Engine
437 of the 2,668 complaints (16%) mention the engine and cooling system. Engine and cooling complaints are best caught early in Phoenix, where heat pushes cooling systems and engine oil to their limits. We diagnose warning lights and check coolant, hoses and oil condition. See our check engine light diagnostics and oil change & maintenance pages.
Ram 1500 Crew Complaints by Model Year
The 1500 Crew model years with the most NHTSA complaints on file are 2013, 2012, 2011. Older model years have had more time to collect reports, so use this table as a guide for what to inspect, not as a verdict on any one vehicle.
| Model year | Complaints on file | |
|---|---|---|
| 2011 | 689 | |
| 2012 | 698 | |
| 2013 | 1,281 |
Most Common Ram 1500 Crew Check Engine Codes
Owners often put the exact trouble code in their NHTSA complaint. These are the codes cited most often for the 1500 Crew. The most-cited is C2217 (manufacturer-specific chassis code), mentioned in 7 complaints. Counts reflect complaints that name a code, not every car on the road.
| Code | What it means | Complaints citing it |
|---|---|---|
| C2217 | Manufacturer-specific chassis code The meaning of this code varies by make and model, so it needs to be looked up for your vehicle and tested. | 7 |
| P0303 | Cylinder 3 misfire Commonly a bad spark plug or ignition coil on that cylinder. | 5 |
| P0305 | Cylinder 5 misfire Commonly a bad spark plug or ignition coil on that cylinder. | 5 |
| C2200 | Manufacturer-specific chassis code The meaning of this code varies by make and model, so it needs to be looked up for your vehicle and tested. | 5 |
| P0300 | Random or multiple cylinder misfire Worn spark plugs, failing ignition coils, fuel or vacuum problems. Do not ignore a flashing check engine light. | 2 |
| P219A | Powertrain code A scan and test is needed to confirm what this code means for your vehicle. | 2 |
A code is a clue, not a diagnosis. The same code can have several causes, so we test before replacing parts. See our check engine light diagnostics, and read whether it is safe to drive with the check engine light on.
Serious Incident Reports
Of the NHTSA complaints on file for the 1500 Crew, 132 involved a crash, 27 involved a fire, 85 reported injuries. These numbers are drawn from self-reported complaints and are not verified findings. If your vehicle has an open recall, get it repaired promptly.
Keeping a Ram 1500 Crew Reliable in Phoenix
Arizona heat is the hardest test a Ram will face. Batteries, belts, hoses, tires and engine oil all wear faster here, and a 1500 Crew that spends its life in stop-and-go Valley traffic needs maintenance earlier than the owner's manual's normal schedule suggests.
Our recommendation for 1500 Crew owners: follow the severe-service schedule, test the battery before every summer, inspect brakes and tires twice a year, and have any warning light diagnosed instead of ignored. If you are shopping for a used Ram 1500 Crew, a pre-purchase inspection shows what the paperwork does not.
Ram 1500 Crew Services at EZ Swap LLC
Get the details on our Phoenix Ram 1500 Crew repair service, or choose a service below.
Suspension & Alignment
Shocks, struts, alignment and steering.
Details →Battery Replacement
Test, replace and protect against Phoenix heat.
Details →Starter & Alternator Repair
Charging and starting system repair.
Details →Check Engine Light Diagnostics
Scan, test and pinpoint the real cause.
Details →Oil Change & Maintenance
Oil, filters, fluids, tires and scheduled service.
Details →Ram 1500 Crew FAQ
What are the most common problems with the Ram 1500 Crew?
Based on NHTSA owner complaints, the most-reported problem areas for the Ram 1500 Crew are steering (734), electrical system (616), engine (437). Complaint counts reflect reports filed, not the share of vehicles affected.
Which 1500 Crew model years have the most complaints?
The 1500 Crew model years with the most NHTSA complaints on file are 2013, 2012, 2011. Older years have had longer to collect reports, so inspect any specific vehicle before buying.
What are the most common check engine codes on the Ram 1500 Crew?
In NHTSA owner complaints for the Ram 1500 Crew, the codes cited most often are C2217 (manufacturer-specific chassis code), P0303 (cylinder 3 misfire), P0305 (cylinder 5 misfire). A code points to a system, and testing confirms the actual failed part.
Does the Ram 1500 Crew have any safety recalls?
NHTSA lists 0 recall campaigns for the Ram 1500 Crew across model years 2011 to 2013. Each recall applies only to certain vehicles, so enter your VIN at nhtsa.gov/recalls to see if yours is affected.
Do you repair the Ram 1500 Crew in Phoenix?
Yes. EZ Swap LLC repairs and maintains Ram vehicles including the 1500 Crew, at 9050 N 9th St in Phoenix. Call or text (602) 246-9063 for an appointment.
Is a pre-purchase inspection worth it for a used Ram 1500 Crew?
Yes. An inspection checks the engine, transmission, brakes, suspension, A/C and electrical system, and scans for stored codes, so you know the real condition before you buy.
How often should I service my Ram 1500 Crew in Phoenix?
Follow the severe-service schedule in your owner's manual, since heat and stop-and-go driving count as severe use. Test the battery before summer and inspect brakes and tires regularly.
More Ram Models We Service
Source: public complaint and recall records from the National Highway Traffic Safety Administration (nhtsa.gov). Counts reflect reports filed and do not predict the condition of any individual vehicle.